Frequently Questions

Frequently Ask Questions

Let’s Answer Some Of Your Questions Or Frequently Asked Questions

Subject to applicable laws, we only charge a service fee which is 2% + GST on every transaction for various modes of payments such as debit cards, credit cards, netbanking, wallets, etc.

Credit card: 2.36% Debit card : 0.40% for upto 2000 and 1.4% for above 2000 Internet banking : 3% Wallets: Paytm/phonepe/etc. 2.76% All the orders will be charged for online payment processing as per payment gateway charges. Gst is additional on every transaction.

A hash (checksum) is used to secure the payment request and response. To do so, a random numeric string is generated using a mathematical algorithm. The message is encrypted using a Secret Key called the 'Salt', that will be with both authentic sender and receiver. Upon receiving the checksum, the receiver decodes it using the same Salt. If the checksum is different on the receiver’s side, it means that the message has been tampered and thus this transaction will be rejected for security purpose.

The Merchant Key is available in the Mobicash Dashboard under 'Integration Settings' tab of 'Profile and Settings' section.

Kindly click on forgot password link on the website and enter your email ID. You will receive an email with the subject "Mobicash Password Recovery Email" from "".

Kindly follow the instructions provided further or follow the OTP flow available at the time of sign-in.

We regret to inform you that the the log-in email ID cannot be changed. However, you can add maximum 10 notification email IDs in your merchant account.

Kindly follow the below steps to add your business notification email ID:

Login to your mobicash dashboard

Click on the user icon available on top right corner

Select the Settings option from the drop down

Click on Add more option in notification settings

Kindly follow the below steps to change mobile number from your mobicash dashboard:

Click on the user icon available on top right corner

Click on general details

Click on Update & enter your account password.

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