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Mobicash and Bhartiya Mahila Bank partner for open loop prepaid wallet

Terms of use

This Pre-Paid Payment Instrument ("Mobile Wallet") is issued by ("Issuer") under the provisions of Payment and Settlement Systems Act, 2007 and rules and regulations as well as rules, regulations, instructions and directions of the Reserve Bank of India (RBI) made thereunder from time to time.

You have to be 18 years and older to avail of the Mobile Wallet facility. Your name does not appear in any list of terrorist individuals or banned organisations nor does your name appear in any list of persons indulging in money laundering activities.

Mobile Wallet facility can be availed only if you have an active mobile phone number together with a compliant mobile phone instrument. Mobile Wallet is not transferrable.

Issuer reserves the sole right to issue a Mobile Wallet to any person and/or withdraw or limit usage of the Mobile Wallet issued to any person without assigning any reason or notice.

You may be charged service fees for use of the Mobile Wallet for availing all or certain goods/services. All taxes and government levies shall be to your account.

Mobile Wallet may be used only for making payments towards purchase of goods and services and payments towards utility bills and other essential services. It should however be noted that such payments may be limited by the RBI at their discretion without prior notice.

It may be necessary that valid and satisfactory proof of identity and address and other documents be submitted to comply with "Know Your Customer" (KYC) guidelines and requirements. In the absence of such proofs or non-compliance thereof, you may not be able to avail the Mobile Wallet facility and/or your usage thereof may be limited to permitted payments subject to limits set by the RBI. Any change shall be immediately intimated to the Issuer.

Mobile Wallet may be used only at authorized merchants accepting payments through Mobile Wallet. Payments shall be made only for goods, services and utility bills or as may be permitted by the RBI or Issuer. Mobile Wallet facility shall not be used for making payments for any illegal or immoral activities. Furthermore this facility shall not be used for money laundering activities.

Issuer shall not be responsible for any fraud or misuse committed using the Mobile Wallet. It shall be your responsibility to ensure that adequate protection is taken for your Mobile Wallet and you shall not share any password/pass number with any other person nor reveal any details about your Mobile Wallet.

Issuer, through the Mobile Wallet, provides only a payment gateway/mechanism. Issuer does not endorse any product/service availed by use of the Mobile Wallet nor provides any guarantees or warranties regarding such products/services. Issuer assumes no liability or responsibility whatsoever by your usage of the Mobile Wallet.

Any monies lying in online pokies real money your Mobile Wallet cannot and shall not be transferred to any other Mobile Wallet of any other customer. Cash withdrawals are not permitted from the Mobile Wallet and neither are redemptions in any manner. Any such transactions shall only be as per RBI guidelines, regulations and instructions in this regard.

Since your mobile phone number is your Mobile Wallet account number, it shall be your sole duty and responsibility to inform your mobile phone service provider of any loss of your mobile phone as well as informing the Issuer of the same.

Your Mobile Phone has to be present on your person at the time of conducting any transaction.

Mobile Wallet can be utilized only where mobile telephony network of your mobile telephone service provider is available or accessible.

Mobile Wallet cannot be used for transactions in foreign currency or outside India. Any payment made using Mobile Wallet cannot be reversed and funds paid once out cannot be re-instated.

Any complaints or queries may be addressed to

You agree to submit yourself to the exclusive jurisdiction of the Courts at Mumbai. These terms shall be governed by Indian Laws.

Issuer reserves the right to amend, alter, delete, insert or revise these terms and conditions without any prior notice/intimation to you.

The mobile wallet service is provided "as is." issuer and its affiliates make no representation or warranty of any kind whatsoever for the service or functions or the software used on or accessed through the service, or for any breach of security associated with the transmission of sensitive information through the service. Issuer disclaims without limitation, any warranty of any kind with respect to the service, non-infringement, merchantability, or fitness for a particular purpose. Issuer does not warrant that the service will be uninterrupted or error free. The issuer shall not be responsible for any service interruptions, including, but not limited to, system failures or other interruptions that may affect the receipt, processing, acceptance, completion or settlement of payment transactions or the service.

Issuer may establish general practices and limits concerning use of Mobile Wallet service, including without limitation individual or aggregate transaction limits on the rupee amount or number of payment transaction during any specified time period(s), in accordance with the guidelines of the Reserve Bank of India. Issuer does not warrant the Mobile Wallet services will be uninterrupted or error free and nor be responsible for any service interruptions (including, but not limited to, power outages, system failures, mobile errors or other interruptions that may affect the receipt, processing, acceptance, completion or settlement of payment transactions).

Issuer shall not be responsible in the event of your mobile phone service provider disallowing Mobile Wallet on your mobile phone and/or providing inadequate coverage or intermittent services.

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